Privacy Policy
Last Updated: May 21st, 2026
1. Introduction
Falcons Landscaping & Snow Removal Ltd. DBA Falcons Landscaping ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, services, and communications.
2. Information We Collect
Contact Information
We may collect your name, email address, phone number, and property-related information when you submit forms, request information, or book services.
Communication Data
If you opt in, we collect communication preferences and maintain records of consent and opt-out activity for SMS and email communications.
Usage and Device Information
We may use cookies, pixels, and analytics tools to collect information such as IP address, browser type, pages visited, and interactions with our website.
Appointment and Service Information
If you request a quote, consultation, landscaping service, snow removal service, property maintenance service, or schedule an appointment with our team, we collect information related to those interactions.
3. How We Use Your Information
We use your information to:
- Provide requested services and customer support
- Send appointment confirmations and reminders
- Send SMS and email communications you have explicitly consented to receive, including service-related messages such as quote requests, consultations, appointment confirmations and reminders, project updates, and customer support, as well as marketing messages such as seasonal promotions, special offers, company updates, and educational content when you have separately opted in to receive marketing communications.
- Improve website performance and user experience through analytics
- Maintain compliance records related to consent and opt-outs
- Protect our business and users, including fraud and security monitoring
4. SMS/Text Messaging Program
If you choose to receive SMS messages from Falcons Landscaping & Snow Removal Ltd. DBA Falcons Landscaping, you may receive service-related messages, including responses to inquiries, estimates, consultation scheduling, appointment confirmations and reminders, project updates, and customer support communications. If you separately opt in to receive marketing text messages, you may also receive seasonal promotions, special offers, company updates, maintenance reminders, and educational content related to our services.
SMS consent is collected when you voluntarily submit a website form and select one or both SMS consent checkboxes. Marketing and service-related SMS consent are collected separately and are not required as a condition of purchase.
Message frequency may vary based on your inquiries, appointments, projects, and communication preferences. Message and data rates may apply. You may reply STOP at any time to opt out or HELP for assistance.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to understand website usage and improve performance. You may manage cookies through your browser settings, though some features may not function properly if cookies are disabled.
6. How We Handle Information
We do not sell personal information.
Service providers
We may share information with trusted service providers who support SMS delivery, email communications, scheduling tools, analytics, and customer support. These providers may only use information to perform services on our behalf.
Legal and safety
We may disclose information if required by law or to protect the rights, safety, and security of Falcons Landscaping & Snow Removal Ltd. DBA Falcons Landscaping, our users, or others.
Business continuity
If Falcons Landscaping & Snow Removal Ltd. DBA Falcons Landscaping is involved in a merger, acquisition, or asset transfer, information may be transferred as part of that process. Any successor will be required to honor this Privacy Policy.
7. Mobile Information Disclaimer
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. Text messaging opt-in data and consent will not be shared with any third parties except aggregators and providers required to deliver text messaging services.
8. Your Choices
SMS
You may opt out of SMS messages at any time by replying STOP. You may reply HELP for assistance. Message frequency may vary based on your inquiry and interactions with our team.
You may unsubscribe from marketing emails by using the unsubscribe link included in each email.
Access and Corrections
You may request access to, correction of, or deletion of your personal information, subject to applicable law.
9. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure.
10. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
11. Updates to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted with a revised "Last Updated" date.
12. Contact Us
If you have questions about this Privacy Policy, contact:
Falcons Landscaping & Snow Removal Ltd. DBA Falcons Landscaping
Email: [email protected]
Phone: (647) 457-9898
Address: 1265 Burnhamthorpe Rd E, Oakville ON L6H 7B1
Falcons Landscaping & Snow Removal Ltd. DBA Falcons Landscaping
Falcons Landscaping & Snow Removal Ltd. DBA Falcons Landscaping is the premier landscaping destination for customers in the Greater Toronto Area including Toronto, Vaughan, Mississauga, Brampton, Oakville, Milton, Burlington and Hamilton.
1265 Burnhamthorpe Rd E, Oakville, ON L6H 7B1, Canada
Quick Links
Contact Us
Email: [email protected]
Phone: +1 647-457-9898
Business Hours
Monday to Friday
9:00 AM to 5:00 PM EST
Copyright 2026 Falcons Landscaping & Snow Removal Ltd. dba Falcons Landscaping. All Rights Reserved.